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IT Service Delivery Manager
£65,000 - 65,000
VANRATH
Gloucester Street, Belfast
£65,000 - 65,000
Requirements
Must:
- I require strong experience across IT Infrastructure, covering first to third line support.
- I expect excellent knowledge in IT support, including laptops, desktops, O365, Windows, and printers.
- A solid understanding of networks, cyber security, governance, and compliance is essential.
- I need someone with strong managerial experience in leading an IT Support team.
- Experience in supplier and contract management is necessary.
- I am looking for someone with experience in outsourcing IT services and infrastructure.
- A positive, friendly team player is highly desirable.
Responsibilities
- I will need you to assist the Head of ICT in overseeing the ICT Team, which includes IT Support, Software Engineers, and Web Developers.
- As part of a small organization and team, you will also be hands-on with the service desk.
- You will play a key role in mapping out the outsourcing of most of our Infrastructure, managing suppliers, SLAs, contract management, and vendor negotiation.
Description
- We pride ourselves on being the first-tier supplier to a range of Top 100 Northern Ireland organisations, SMEs, Public Sector organisations, Health and Social Care Trusts, and NFP Organisations. This is a fantastic organization to work for, with great offices and a very friendly team. We offer plenty of public sector benefits, including an excellent holiday package, one of the best pensions in the industry, and truly rewarding work.
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