2272 IT & Software Developer jobs in the UK
Requirements
Must:
- A degree in Engineering or equivalent technical experience
- At least 3 years of experience in a technical, service, or warranty role
- Strong IT skills, particularly in Microsoft Excel
- Clear communication skills and the ability to work across different levels
- Ability to work independently and use initiative
- Strong problem-solving skills with a customer-focused mindset
- Willingness to gain appointed person training (if not already qualified)
*Desirable:*
- Experience with washing or processing equipment
- Familiarity with warranty portals or Microsoft Access
- Administration experience
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Technologies
Responsibilities
- Process warranty claims, gather supporting information, and prepare summaries for internal teams
- Propose and agree claim settlements in line with policy and agreed timelines
- Provide technical support to customers and dealer networks via phone, email, and online portals
- Collaborate with engineering, quality, service, and other internal departments
- Deliver occasional training on warranty systems and processes
- Recover costs from suppliers and coordinate returns
- Raise concerns to quality teams and support issue resolution
- Offer guidance to technical and parts helpdesks on warranty-related topics
- Support field issue investigations and recommend technical improvements
- Ensure safety, reliability, and serviceability are prioritized
- Act as the appointed person for lift plans when required (training provided if needed)
- Travel may be required
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Description
We are a leading manufacturing business looking for a proactive Helpdesk & Warranty Engineer to join our Projects & Aftersales team in Dungannon. This role is perfect for someone with strong technical ability, excellent communication skills, and experience working directly with customers, dealers, or field teams. In this position, you will assess warranty claims, support global customers, and ensure technical issues are resolved professionally and efficiently. We offer a competitive salary and benefits, opportunities for professional development, and a supportive culture focused on safety, respect, and continuous improvement. There is also a strong investment in training and career growth. If this role interests you, we encourage you to apply for a confidential discussion.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2272 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
xn global systems ltd, Kirintec Limited, Blackbird Corporate Ltd, Novem Ltd, L A Comms Ltd, MastarRec, Ripe Now Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 86 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 86 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.