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IT Support Engineer
£26,000 - 26,000
University of the Built Environment
Queen's Road 60, Caversham
£26,000 - 26,000
Requirements
Must:
- GCSE Maths and English Grade C/4 or above.
- Previous experience in a similar/technical support role for Windows and Mac operating systems.
- Strong customer service and communication skills, with the ability to support users at all levels.
- An understanding of the configuration of hardware, including laptops and peripherals such as printers.
- Troubleshooting ability and a keenness to learn.
Responsibilities
- Manage incoming incidents and service requests in line with the Service Level Agreement (SLA).
- Update customers throughout the lifecycle of their service tickets.
- Follow technology procedures for setting up new starters, arranging changes, and managing leavers.
- Collaborate effectively both within the Technology team and across other teams.
Description
We are excited to welcome an enthusiastic and motivated individual to our busy and fast-paced Technology team at the University of the Built Environment, located in Reading, Berkshire. This full-time, permanent position offers the flexibility of working from home up to 2 days a week, with a salary of approximately £26,000 per annum plus benefits. We prioritize student satisfaction and success, and we believe that our employees should embody our core values: Passion, Integrity, Excellence, and Support. We are committed to supporting your career growth, skill development, and technical knowledge expansion. As a long-standing and leading provider of supported online education, our ambition is to be the world's most sustainable university. We place a strong emphasis on well-being and work-life balance, offering flexible working arrangements and a generous holiday allowance among other key employee benefits. We champion equality, diversity, and inclusion in our workforce and actively encourage applications from individuals of all backgrounds, as we recognize that a diverse team fosters success. If this opportunity resonates with you, we would love to hear from you.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1089 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
u-blox, Cencora, Unisys, onebillion, Core-Asset Consulting, ApplianSys, Defaqto among others, are currently hiring for Support roles in the UK.
The company with most openings is DataAnnotation as they are hiring for 60 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is DataAnnotation as they are hiring for 60 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.