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Technical Support Engineer
£28,500 - 28,500
Twister IT Solutions
Princess Margaret Road, East Tilbury + Remote (UK)
£28,500 - 28,500
Requirements
Must:
We are looking for a driven and highly motivated individual to join us as a Technical Support Engineer. You should have at least 3 years of experience in a technical support role within an MSP environment. Strong technical skills in Microsoft Windows Server, Active Directory, and networking are essential. Additionally, hands-on experience in onsite support will make you an invaluable asset to our team. A Full UK Driver’s License (manual preferred for access to our company van) is also required.
Responsibilities
As a Technical Support Engineer at Twister IT Solutions, you will play a critical role in providing exceptional technical support to our clients. Your duties will include:
- Proactively managing and resolving technical support tickets while ensuring adherence to SLAs and maintaining high levels of customer satisfaction.
- Conducting onsite installations, diagnostics, and troubleshooting activities when remote support is not feasible.
- Performing regular checks on customer infrastructure, backups, and monitoring systems, taking necessary actions as required.
- Collaborating on IT projects and participating in the internal escalation process to assist fellow support staff.
- Maintaining and updating systems through routine maintenance to ensure optimal performance for all clients.
Description
Twister IT Solutions is an established company delivering expert IT support and services to businesses across the region, with a focus on cybersecurity, cloud solutions, and infrastructure. We offer a competitive salary ranging from £28,500 per annum, depending on experience, along with 20 days of holiday per year (excluding public holidays) and participation in the government workplace pension scheme. We also provide opportunities for professional development and career progression. Working hours for this role will be 09:00 – 17:00. If you possess the relevant skills and experience for this Technical Support Engineer position, we encourage you to apply with an up-to-date CV. We look forward to hearing from you and are committed to making any necessary adjustments to facilitate your application process.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2720 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Kura, BAE Systems, FCDO Services, Babcock International, Core-Asset Consulting, ApplianSys among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 70 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 70 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.