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Twinstream Limited jobs

Service Change Analyst

£60,000 - 60,000
Twinstream Limited
Centre Promenade, Bristol
£60,000 - 60,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
I am looking for candidates with demonstrable experience in service change or project delivery roles. Familiarity with Agile software environments and tools such as Jira and Confluence is essential. I value excellent communication and stakeholder management skills, as well as a strong analytical and problem-solving mindset. A proactive and adaptable attitude paired with a commitment to quality delivery is a must. Bonus points if you have prior experience on UK government projects, a technical background or understanding of software architecture, knowledge of ITIL and service lifecycle frameworks, or certifications in Agile, ITIL, or project management.

Technologies

Confluence
ITIL

Responsibilities

In the role of Service Change Analyst, I expect you to collaborate with architects to deliver seamless service change integration. You will own onboarding activities across multiple Agile projects and maintain Jira backlogs while producing insightful service change reports. It is important to support and document the full lifecycle of service changes—from discovery to retirement. Effective communication with internal teams and external stakeholders will be a key part of your responsibilities, along with playing a significant role in maintaining operational excellence within our Service Delivery function.

Description


At TwinStream, we are not your typical consultancy. Founded by engineers, we solve complex problems and believe that technical excellence should go hand in hand with exceptional service. Since 2019, we have been dedicated to helping government organizations tackle cross-domain challenges while delivering mission-critical solutions with agility, integrity, and precision. We are in a growth phase and seek a Service Change Analyst who thrives in dynamic environments and wants to make an impact. Our workplace embraces a flexible working culture, offers an 8% employer pension contribution, private medical, dental, and optical cover for you and your family, and a £1,000 annual training budget to support your development. Join us to be part of a smart, supportive, and purpose-driven team that is building a better way of working.
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