2403 IT & Software Developer jobs in the UK
Senior Desktop Support Technician
£48,000 - 60,000
TurnerFox Recruitment
Rosemary Street, Mansfield
£48,000 - 60,000
Requirements
Must:
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- Demonstrable experience in resolving technical support issues across desktop, laptop, tablet, and smartphone hardware and applications, ensuring service level agreements (SLAs) are met.
- Hands-on experience in deploying Windows 11 in an enterprise environment, including migration from Windows 10, device imaging, user data transfer, and post-deployment support.
- Strong background in Entra/Active Directory (on-premise and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop/server operating systems.
- Advanced skills in managing and administering Windows and iOS devices, including deployment, patching, upgrades, and configuration via Microsoft SCCM and Intune.
- Proven ability to maintain the confidentiality, integrity, and availability (CIA) of IT infrastructure, including risk-based patching and mitigation of vulnerabilities.
- Experience managing support and change tickets, prioritising incidents by business impact, escalating as necessary, and maintaining clear communication with users.
- Ability to author, maintain, and review technical knowledge articles and support documentation to maximise first- and second-line fix rates.
- Familiarity with IT compliance standards, business continuity planning (BCP), disaster recovery (DR), and industry best practices.
- Must be available on a temporary basis.
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Responsibilities
- Provide responsive support across desktops, laptops, tablets, and smartphones, resolving incidents within agreed SLAs.
- Support large-scale Windows 11 rollouts, including imaging, data migration, configuration, and post-deployment assistance.
- Manage Azure/Entra ID and on-prem Active Directory, Microsoft 365, Teams, SharePoint, and Windows OS environments.
- Administer Windows and iOS devices using SCCM and Intune for updates, patching, configuration, and deployments.
- Support risk-based patching, mitigate vulnerabilities, and maintain high standards of infrastructure integrity and availability.
- Handle support and change requests, prioritising based on business impact and maintaining clear communication with users.
- Create and maintain accurate technical documentation to support efficient first- and second-line fix capabilities.
- Work in line with IT compliance standards, BCP/DR principles, and industry best practices.
- Deliver excellent support to users of varying technical ability, communicating clearly and professionally.
- Collaborate with internal teams and third-party providers, contributing to continuous improvement initiatives.
###
Description
We are an experienced IT support team looking for two highly skilled technicians to join us on a temporary basis until March 2026. This role is ideal for proactive, customer-focused individuals with strong end-user support experience and solid knowledge across Windows, M365, device management, and enterprise infrastructure. If you are an experienced IT Support professional seeking a hands-on technical role within a busy IT environment, we encourage you to apply.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2403 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Prodigy IT Solutions, xn global systems ltd, Kirintec Limited, Blackbird Corporate Ltd, Novem Ltd, L A Comms Ltd, Ripe Now Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 88 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 88 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.