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Trinity Resource Solutions jobs

Client Operations Change Lead

£55,000 - 55,000
Trinity Resource Solutions
Station Road, Uxbridge
£55,000 - 55,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Lead
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience delivering business or operational change programmes - Experience applying structured change methodologies such as ADKAR / Prosci - Exposure to Agile delivery frameworks (Scrum / Kanban) - Experience working with tools such as Jira - Strong stakeholder management and communication skills across multiple business levels - Ability to translate strategic goals into practical operational improvements - Experience driving adoption of new processes, systems or ways of working - Strong analytical and problem-solving skills

Technologies

Kanban

Responsibilities

- Leading end-to-end change management activities for complex operational transformation initiatives - Developing and executing structured change strategies and adoption plans - Partnering with project teams and senior stakeholders to drive successful change outcomes - Supporting teams through organisational change by delivering clear communication, training and engagement strategies - Embedding agile ways of working and supporting delivery teams using frameworks such as Scrum or Kanban - Measuring change adoption and success through defined KPIs and metrics - Identifying opportunities for operational improvement and workflow optimisation - Coaching internal teams and stakeholders on change management best practice - Ensuring initiatives align with broader strategic, operational and commercial objectives

Description


We are a leading international technology services organization seeking a Client Operations Change & Improvement Lead to drive operational transformation across our EMEA business. This role offers a unique opportunity to influence large-scale operational transformation within a global, fast-growing environment. We provide a hybrid working model with a competitive salary and benefits package, alongside the excitement of working collaboratively across UK and EMEA teams.
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