2885 IT & Software Developer jobs in the UK
Service Designer
£55,000 - 55,000
Triad Group PLC
Horse Guards Road, Westminster + Remote (UK)
£55,000 - 55,000
Requirements
Must:
- Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements.
- Experience conducting user research and translating insights into actionable service improvements.
- Strong understanding of User-Centred Design (UCD) principles and methodologies.
- Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq.
- Familiarity with Agile and iterative development processes.
- Knowledge of Government Digital Service (GDS) standards (desirable).
- Experience designing services for users with accessibility requirements.
- A degree or equivalent qualification related to the area you work in (desirable).
- Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.
Responsibilities
- Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency.
- Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement.
- Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints.
- Define user journeys and identify opportunities for service improvement.
- Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences.
- Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions.
- Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2).
- Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions.
- Define success metrics for services and continuously iterate based on user feedback and analytics.
Description
At Triad Group Plc, we are an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. Our close-knit, supportive culture and collaborative environment ensure that every employee is valued. If you are passionate about solving meaningful problems alongside smart and driven colleagues, Triad could be the place for you. We promote continuous learning and creativity, and we are proud of our high Glassdoor score of 4.7, with 96% of our staff recommending us to a friend and 100% CEO approval. We offer a range of benefits, including 25 days of annual leave, matched pension contributions (5%), private healthcare, gym membership support, and a cycle-to-work scheme. Our commitment to your development includes access to top-rated Udemy Business courses. We welcome applications from all suitably qualified individuals, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Join us in driving greater inclusion and diversity in technology roles.
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The company with most openings is Hays Technology as they are hiring for 57 different UX, UI Designer jobs in the UK. They are probably quite committed to find good UX, UI Designers.