4647 IT & Software Developer jobs in the UK
IT Change and Problem Lead
£60,000 - 60,000
Tria Recruitment
Colston Street, South East London
£60,000 - 60,000
Requirements
Must:
- Strong experience developing, embedding and maturing ITIL-aligned Change and Problem Management processes within a complex environment
- Demonstrated ownership of service or process improvement initiatives with measurable outcomes
- Excellent analytical and problem-solving capability with a data-led decision-making approach
- ITIL Foundation certification (v3 or v4)
- Experience working with enterprise service management tooling (Freshworks desirable) and within collaborative delivery environments
- Familiarity with delivery frameworks such as Agile and/or enterprise architecture approaches
Responsibilities
- Manage the end-to-end IT Change Management process to minimise risk to live services
- Facilitate Change Advisory Board (CAB) and emergency change governance forums
- Maintain and communicate the forward schedule of change across technology teams
- Conduct robust impact and risk assessments for both planned and emergency changes
- Lead the lifecycle management of Problem records, ensuring effective root cause resolution
- Analyse incident trends and implement proactive service improvement initiatives
- Drive and transform enterprise-wide Change and Problem Management processes to enhance service stability and operational performance
Description
We are a large, purpose-driven organisation operating across multiple regions in the UK. We are currently seeking an IT Change and Problem Lead to play a pivotal role in developing a resilient, stable and well-governed IT environment. This position is crucial within our IT Service Assurance function, ensuring effective control over change activity, minimising risks, and proactively identifying and resolving underlying problems. We offer a hybrid working model with 2 days onsite. Our benefits include 25 days holiday plus bank holidays, options for extra holiday, a generous matched pension scheme, enhanced parental pay, private medical insurance options, and various wellbeing initiatives.
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How many IT Specialist jobs are in the UK?
Currently, there are 4647 IT openings.
Is the UK a good place for IT Specialists?
The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Specialist jobs in the UK?
SwapTix, Collect Solutions Ltd, Arctic Shores, Metropolitan Police, Government Communications Headquarters (GCHQ), TBG Solutions Ltd, The American School in London among others, are currently hiring for IT roles in the UK.
The company with most openings is Experis as they are hiring for 99 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is Experis as they are hiring for 99 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.