3110 IT & Software Developer jobs in the UK
Technical Support Supervisor
£40,000 - 45,000
Tilt Recruitment Limited
Endeavour Square 5, Altrincham
£40,000 - 45,000
Requirements
Must:
- Strong technical background across Microsoft environments (Windows, Active Directory, Exchange)
- Experience supporting desktop environments and troubleshooting complex issues
- Proven ability to act as an escalation point within a service desk environment
- Experience working within an ITIL-based environment, particularly across incident management, change management and governance
- Exposure to or involvement in Technical Design Authority (TDA) or similar governance frameworks
- Excellent communication skills with the ability to build rapport at all levels
- Confident stakeholder management skills
- A personable, approachable style with a genuine interest in supporting others
- Experience coaching, mentoring or informally leading others
- Someone who can inspire, motivate and bring energy to a team
Responsibilities
- Acting as the go-to escalation point for technical issues across desktop and infrastructure
- Supporting and coordinating a team of service desk engineers
- Coaching and mentoring team members to improve performance and service delivery
- Managing and prioritising workloads to ensure SLAs are consistently met
- Communicating clearly with stakeholders across the business
- Identifying trends and areas for improvement within the service desk
- Playing a key role in ITIL-aligned processes, including incident and change management
- Supporting governance and contributing to technical design authority discussions where required
- Maintaining a strong focus on customer experience at all times
Description
We are excited to offer an opportunity for a Technical Support Supervisor in Cheshire, with 4 days onsite and 1 day remote. In this role, you will combine your strong technical expertise with coaching and mentoring to shape a high-performing service desk team. We value individuals who can make a real impact on team performance and customer experience while maintaining a focus on service delivery. Join us and help foster a collaborative and fulfilling work environment.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3110 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Collect Solutions Ltd, Arctic Shores, Dirty Martini Marketing, Government Communications Headquarters (GCHQ), TBG Solutions Ltd, Roke Manor Research Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.