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Call Handler
£24,570 - 24,570
The Portfolio Group
Oxford Road, Manchester
£24,570 - 24,570
Requirements
Must:
We are looking for individuals with good communication and listening skills, who have a friendly, calm, and professional manner. It is important that you can stay positive when handling difficult conversations and are comfortable using IT and telephone systems. You should be organized and able to work to deadlines. Experience in customer service or call handling is desirable.
Technologies
Responsibilities
In this role, I will expect you to answer incoming calls and provide professional support, make follow-up calls when needed, and assist with emails and live chat inquiries. You will be required to speak with people about sensitive or emotive issues, keep clear and accurate records, and work collaboratively with colleagues in the counselling and legal teams. Additionally, effective time management is essential to meet service levels.
Description
This position is a fantastic opportunity for those who enjoy helping people, wish to work in a supportive team, and are seeking career development. You will be part of a fast-paced yet friendly environment with excellent training and benefits, including 25 days of holiday plus bank holidays (increases with service), a birthday day off, a profit share scheme, pension, life insurance, health cash plan, private medical insurance (after 5 years), and a free 24/7 onsite gym, among other perks. Join us for our monthly "Fab Friday" social events with food and drinks!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2695 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Mas & Pas Limited, Kura, BAE Systems, FCDO Services, Babcock International, Core-Asset Consulting among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 69 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 69 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.