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The Extracare Charitable Trust t/a Extracare Ltd jobs

Researcher (Customer Insight & Smart Tech)

£30,000 - 30,000
The Extracare Charitable Trust t/a Extracare Ltd
Harry Weston Road, Binley
£30,000 - 30,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Experience working within retirement communities or older adult services - Excellent written and verbal communication skills - Ability to interact comfortably with older adults - Genuine care for enhancing older adults quality of life

Technologies

Responsibilities

- Conduct research to understand the values, behaviours, and expectations of current and future retirement living customers - Investigate the effectiveness of smart technologies in supporting independence, safety, and wellbeing in older adults - Evaluate smart devices (e.g. sensors, voice assistants, health monitors) for usability and impact - Translate complex findings into clear, actionable insights for senior leaders and operational teams - Support the development of pilot projects and future-living concepts, ensuring they are informed by robust insight - Monitor developments in the UK retirement living sector and broader social trends affecting older adults

Description


At ExtraCare Charitable Trust, we are looking for a Researcher (Customer Insight and Smart Technology) to strengthen our evidence base and shape the future of our services. This role offers a unique opportunity to see your research make a tangible, real-world difference in the lives of older people. We provide 25 days of annual leave, a contributory pension scheme, life insurance, and various employee benefits, all while working full-time at our Head Office in Coventry. Join our team and be part of a mission to enhance the quality of life for our residents.
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