2696 IT & Software Developer jobs in the UK
Requirements
Must:
- Excellent communication (written and verbal) and interpersonal skills.
- Excellent analytical and problem-solving skills with a strong sense of customer commitment.
- Highly motivated self-starter and team player who enjoys sharing knowledge and experience with peers.
- Ability to build relationships and collaborate effectively with Escalation Team, Technical Account Management, Sales and Customer Success.
- Ability to write technical documentation and knowledge base articles suitable for external publication.
- Ability to prioritize based on data and problem severity or business impact.
- Essential: 3 years of experience in any of the following areas: Technical Support, Information Security, QA (Security/Network products), Cloud Services.
- Good knowledge and understanding of networking.
- Good knowledge and experience of Linux (CLI experience preferred).
- Knowledge and understanding of Databases including Oracle, MSSQL or similar technologies.
- AWS, GCP, Azure or cloud computing platform experience.
- Desirable: BSc. degree in Computer Science or related field.
- Advanced certifications such as CISSP/CCNP/DBA etc.
- Working experience of tcpdump, Wireshark and other sniffing tools.
- Knowledge in programming or the ability to read/write pseudo code.
- Experience in SQL query writing.
- Scripting ability in any scripting language (e.g. Python/Bash).
- Experience of Knowledge Centric Support (KCS).
Responsibilities
- Diagnosis and investigation of complex technical problems, identify root cause and provide effective solutions.
- Manage critical and high visibility customer issues.
- Act as a subject matter expert for customers in security.
- Work directly with our Escalation Teams to resolve issues in the field.
- Act as a focal point for technical issues and make sound decisions quickly.
- Understand and document customer requirements, manage expectations, and provide excellent customer service.
Description
At Thales UK, we are dedicated to architecting identity management and data protection solutions essential for digital security. With a commitment to innovation across industries such as Aerospace, Defence, Security, and Space, we impact millions of lives daily. We offer flexible working arrangements that cater to our employees lives, allowing for part-time hours, job sharing, and home working. We are an inclusive organization, committed to providing a barrier-free recruitment process, and we believe in fostering career growth, allowing our employees opportunities to develop both locally and internationally.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2696 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
UKTL, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, Deep Sea Electronics Ltd, MandM among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.