3043 IT & Software Developer jobs in the UK
Requirements
Must:
- Around 1 year of experience in an IT support/helpdesk role
- Strong communication skills – confident speaking with users at all levels
- Customer-focused mindset with a professional and friendly approach
- Basic troubleshooting skills and logical problem-solving ability
- Ability to manage multiple tickets and prioritise workload
- Good organisational and time management skills
- A proactive attitude and willingness to learn
- Familiarity with Microsoft Office (Word, Excel, Outlook)
- Desirable: Experience with Microsoft 365 (password resets, user admin, basic support)
- Desirable: Basic understanding of networking (Wi-Fi, IP addresses, routers)
- Desirable: Familiarity with Active Directory or user account management
- Desirable: Experience using ticketing systems or remote support tools
- Desirable: Any IT certifications (e.g. CompTIA A+, Microsoft Fundamentals)
Responsibilities
- Handling incoming support requests via phone, email, and ticketing systems
- Troubleshooting basic IT issues (hardware, software, and user access)
- Supporting users with Microsoft applications and general IT queries
- Logging, updating, and managing support tickets
- Escalating more complex issues to 2nd/3rd line support
- Delivering excellent customer service at all times
Description
We are currently a growing IT provider looking to add a First Line IT Support Engineer to our team. This role is ideal for someone with around 1 year of IT support or helpdesk experience whos looking to build their technical skills in a fast-paced, customer-focused environment. We offer an excellent opportunity to grow your IT career, a supportive team and training environment, exposure to a wide range of technologies, and clear progression opportunities. This full-time role is based in person with a pay range of £26,000.00-£27,000.00 per year.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3043 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, Roke Manor Research Limited, Robert Walters Outsourcing, MOD - Defence Digital among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.