3399 IT & Software Developer jobs in the UK
Senior ICT Engineer Lead
£36,000 - 46,000
Telent Technology Services Ltd
Vesty Road, Liverpool
£36,000 - 46,000
Requirements
Must:
- Proven experience in ICT infrastructure management.
- Knowledge of cybersecurity principles and compliance standards.
- Expertise in troubleshooting and resolving complex technical issues.
- Familiarity with ITIL practices and service management.
- Excellent communication and stakeholder management skills.
- Experience working within a service level driven environment.
- Security Cleared - SC Clearance, NPPV3 Level.
- Full UK Driving License.
- Desirable Qualifications / Skills Certifications such as ITIL, Microsoft Certified: Azure Administrator, AWS Solutions Architect, or similar are highly desirable.
- Experience in ICT engineering roles, with capability to lead a team.
- Ability to improve on current skill set and keep up to date with relevant technologies.
- Ability to work under pressure, adapt and prioritise customer workloads.
Responsibilities
- Manage day-to-day activities of the ICT engineering team including incident/request management, annual leave, on-call rota and performance reviews.
- Drive continuous improvement initiatives for ICT processes and technologies.
- Escalate any issues within the engineering team to the Head of Client Delivery in a timely manner.
- Manage and maintain ICT infrastructure, business/mission critical applications and services in line with the ITIL service catalogue.
- Implement and monitor security best practices across all ICT systems.
- Create and maintain documentation as ICT relates to system configuration, mapping and processes.
- Oversee infrastructure life cycle management and capacity planning.
- Liaise with third-party suppliers to ensure resolution to agreed SLAs and standards.
- After training and assessment, participate in the 24x7 duty rota (1 in every 4/5 weeks).
- Work within the framework and guidelines of ITIL processes and policies, ensuring alignment to best practice.
- Carry out any ancillary tasks specified by the Line Manager to support service requirements and the wider NS function.
Description
At Telent, we are passionate about creating a workplace where everyone feels valued, included, and able to reach their full potential. We are a leading technology company and specialists in the design, build, support, and maintenance of mission-critical communications and technology. Our core values focus on being collaborative, inclusive, customer-focused, and taking responsibility. We offer an inclusive culture that encourages growth, wellbeing, and collaboration, alongside benefits like 26 days annual leave, uncapped overtime options, a company vehicle, and a flexible benefits portal. By joining us, you can make a real impact on the UKs critical national infrastructure and be part of a team of more than 3,000 dedicated individuals.
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The company with most openings is Experis as they are hiring for 87 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.
The company with most openings is Experis as they are hiring for 87 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.