2234 IT & Software Developer jobs in the UK
Requirements
Must:
- Experience in customer engagement channels with a focus on improving and reshaping customer engagement.
- Proven track record as a Product Owner driving team performance to enhance customer Experience.
- Ability to define and communicate a clear product vision aligned with business objectives.
- Expertise in prioritising features based on value and impact.
- Strong stakeholder management skills, building relationships with internal and external stakeholders.
- Experience in backlog management, creating and maintaining a well-prioritised product backlog.
- Experience in writing user stories and acceptance criteria.
- Proficiency in customer journey mapping and engagement strategies.
- Knowledge of agile and scaled agile methodologies.
- Experience with CACI segmentation and omni-channel customer engagement deliveries.
Responsibilities
- Lead and support the delivery and growth of customer engagement journeys.
- Develop a holistic view of the customer to improve self-service and promote engaging content and tools.
- Leverage customer insights to enhance the digital customer Experience across various channels including mobile apps, email, push notifications, telephony, and social media.
- Segment customers based on profiles to deliver tailored engagement strategies.
- Focus on key aspects of customer engagement missions, prioritising customer needs and satisfaction.
- Drive innovation and adaptability in response to customer feedback and evolving expectations.
- Empower customers with useful information and support, building trust through transparency.
Description
We are excited to welcome a Senior Product Owner to our newly formed team dedicated to enhancing Customer Experience & Engagement. This position will allow you to work on critical missions aimed at advancing our customer engagement strategies, with the flexibility to work from Edinburgh, London, or Manchester one day a week. We value innovation, transparency, and customer-centric solutions, and offer a collaborative work environment that strives for a work-life balance while utilizing advanced technologies to enhance customer engagement.
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You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 2234 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, FCDO Services, Masters of Mystery, Roke Manor Research Limited, Accenture, Phoenix Group among others, are currently hiring for Business roles in the UK.
The company with most openings is Experis as they are hiring for 99 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Experis as they are hiring for 99 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.