2524 IT & Software Developer jobs in the UK
Second Line IT Support Engineer
£30,000 - 40,000
TavasTechs
Paddington Drive, Paddington
£30,000 - 40,000
Requirements
Must:
- 5+ years of IT support experience
- Strong end-user support across Windows and Mac environments
- Expert knowledge of Microsoft 365, Teams, Intune, and desktop applications
- Proven troubleshooting skills in hardware, software, networking, and AV/Teams Rooms
- Experience in endpoint security, patching, compliance, and modern device management
- Good knowledge of SharePoint, Power Automate, and cloud services
- Relevant Microsoft or CompTIA certifications are desirable
- Clear communicator, organised, and proactive
Responsibilities
- Provide 2nd line support for Windows, Mac, mobile devices, and Microsoft 365/Teams
- Escalate complex desktop, Teams, and AV/meeting room issues
- Manage device performance, patching, and endpoint security (Defender & HarfangLabs)
- Administer user accounts, shared mailboxes, and distribution lists; support onboarding
- Train users on Microsoft 365, Teams, SharePoint, and Power Automate
- Maintain documentation, manage IT assets, and coordinate Dell hardware repairs
- Monitor security alerts, assist with cyber response, and pen test remediation
- Support projects including laptop refresh, PST Azure migration, Hybrid Join (AD & Entra ID), SCCM/Intune co-management, driver updates, server upgrades, and Power BI rollout
- Contribute to weekly service reviews and monthly security reporting
Description
We are an ambitious Managed Service Provider (MSP) based in Paddington, London, focused on delivering high-quality IT services and solutions. Our mission is to help businesses optimise their IT, enhance security, and ensure seamless connectivity. We are seeking a talented 2nd Line IT Support Engineer to join our team, where youll blend second-line support with hands-on end-user assistance, all while enjoying a collaborative work environment. You will be working in the office 4 days a week, with a competitive salary range of £30,000 - £40,000 based on experience. If youre passionate about IT and enjoy tackling technical challenges, we would love to meet you.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2524 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
City of Lincoln Council, Bluefruit Software Limited, Openda Ltd, National Highways, xn global systems ltd, Nobia UK, DWP Digital among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 81 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 81 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.