3016 IT & Software Developer jobs in the UK
Requirements
Must:
- Experience in an IT support or helpdesk environment (or strong personal/academic background in IT)
- Good working knowledge of Microsoft Windows 10/11
- Good working knowledge of Office 365 (Outlook, Teams, SharePoint, OneDrive)
- Basic understanding of networking (DNS, DHCP, IP addressing)
- Excellent communication and customer service skills
- A logical approach to problem-solving
- Strong attention to detail and eagerness to learn
- Passion for IT and eagerness to learn new technologies
- Strong problem-solving skills with a proactive approach
- Ability to multitask in a fast-paced environment
- Collaborative mindset, working well in a team and supporting others
- Commitment to delivering outstanding service and going the extra mile
- Desirable qualifications or willingness to work towards Microsoft Certifications (MCP, MCSA), Cisco Certifications (CCNA), Virtualisation Certifications (VMware / Hyper-V), Cloud Certifications (Azure / AWS), Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus)
Responsibilities
- Serve as the first point of contact for clients via phone, email, and the ticketing system
- Provide basic technical support for desktops, laptops, printers, and mobile devices
- Troubleshoot issues with Microsoft Windows, Office 365, and networking
- Escalate more complex tickets to Level 2 or Level 3 engineers when required
- Log and manage service desk tickets, ensuring updates and follow-ups are timely
- Assist with user account creation, password resets, and basic Active Directory tasks
- Support software installations, updates, and hardware setups
- Maintain clear documentation of technical issues and resolutions
Description
We are a growing and ambitious Managed Service Provider (MSP) based in Portishead, Bristol, known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, we support businesses in optimizing their IT infrastructure, enhancing security, and ensuring seamless connectivity. We are currently looking for talented 1st Line IT Engineers to join our team and play a crucial role in delivering expert IT support and project solutions to our clients. We offer a competitive salary ranging from £25,000 to £30,000, based on experience.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3016 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, Circuit Mind, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, UKTL among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 81 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 81 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.