2641 IT & Software Developer jobs in the UK
Problem Management Specialist
£45,000 - 64,000
Tata Technologies Europe Ltd
Apollo Way, Warwick
£45,000 - 64,000
Requirements
Must:
- Relevant experience in Problem Management
- Proven experience in problem management/incident management
- Strong analytical and problem-solving skills
- Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira
- Excellent communication and interpersonal skills with a focus on enhancing user experience
- Ability to work collaboratively in a cross-functional team environment
- Knowledge of the ITIL framework and best practices
- Strong oral and written communication skills with experience communicating cross-functionally with end users and product owners
- Ability to use Microsoft Office 365 products and Microsoft Teams
- Certification in ITIL Foundation or relevant field (desirable)
- Experience with data analysis and reporting tools (desirable)
- Knowledge of industry standards and regulations related to problem management (desirable)
- Familiarity with Jira and Confluence (desirable)
- Familiarity with working in an Agile framework (e.g., Scrum, LESS, SAFe) (desirable)
- Exposure to Agile concepts and scaled agile approach (desirable)
- Experience in Automotive/Aerospace/Manufacturing industries (desirable)
Responsibilities
- Investigate and analyse incidents and problems to identify root causes
- Drive the resolutions across various stakeholder groups to prevent recurring incidents
- Collaborate with cross-functional teams to prioritize and resolve problems
- Document problem resolution processes and best practices
- Monitor and report on the effectiveness of problem management activities
- Identify trends and patterns to anticipate and prevent future incidents
- Participate in incident reviews and post-incident analysis meetings
- Drive continuous improvement initiatives to enhance the problem management process
- Provide guidance and support to other team members on problem management practices
- Participate in scrum ceremonies e.g. Sprint planning, review, retrospective, stand-up
Description
At Tata Technologies, we make product development dreams a reality by designing, engineering, and validating the products of tomorrow for the worlds leading manufacturers. We are seeking a proactive and analytical Problem Management Specialist to join our team. In this role, you will work closely with various teams and customer stakeholders within our Agile-driven customer team responsible for the production operations of the PLM toolset, predominantly the 3DExperience. We value innovation and are committed to enhancing our projects. Join us in engineering a better world!
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How many IT Specialist jobs are in the UK?
Currently, there are 2641 IT openings.
Is the UK a good place for IT Specialists?
The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Specialist jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, SuperHiring, FCDO Services, Renzo Talent, Pense Ltd, Access4 among others, are currently hiring for IT roles in the UK.
The company with most openings is Experis as they are hiring for 97 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is Experis as they are hiring for 97 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.