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IT Support
£30,000 - 30,000
Talk Staff Group Limited
Derwent Street, Loughborough
£30,000 - 30,000
Requirements
Must:
- A relevant IT qualification (Degree, HND, or equivalent).
- Minimum 12 months' experience in a 1st line IT support position.
- Solid understanding of:
- Windows 10/11 and Microsoft 365 environments
- General IT security and data protection principles
- Hardware troubleshooting (HP servers, laptops, printers)
- Backup systems and software deployment
- Desirable knowledge of:
- VPN, Active Directory, Intune, Hyper-V, Cisco, or Linux
- Strong communication skills and the ability to explain technical issues clearly to users.
- Excellent time management, organisation, and problem-solving abilities.
- A proactive and adaptable approach, with a keen eye for detail.
- Full UK driving licence and willingness to travel occasionally.
Responsibilities
As an IT Support Technician, I will be responsible for:
- Delivering high-quality 1st line IT support to both office-based and remote users.
- Troubleshooting issues across hardware, software, mobile devices, and network equipment.
- Managing company assets including laptops, printers, phones, and servers.
- Ensuring system security by maintaining antivirus updates and patch management.
- Configuring and maintaining Microsoft 365 accounts, SharePoint sites, and Teams.
- Supporting the setup of laptops, mobile devices, and IP phones.
- Monitoring system performance, data backups, and firewall alerts.
- Providing user training and support for IT systems and applications.
- Keeping detailed documentation of IT processes and changes.
- Assisting with ongoing IT projects such as system upgrades, cloud migration, and security improvements.
Description
We are seeking a proactive and technically skilled IT Support Technician to join our growing and dynamic organisation. Working closely with our IT Systems Administrator, you will experience variety, autonomy, and exposure to a range of technologies—perfect for someone with solid IT foundations looking to advance into a broader technical position. In this role, you can expect a competitive salary of up to £30,000 based on your experience along with excellent training and professional development opportunities. You'll be immersed in cloud technologies (Intune, Microsoft 365, SharePoint) within a friendly and collaborative working environment. Additionally, we offer a pension scheme and a generous holiday allowance, along with clear paths for career progression as part of our expanding IT function.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2607 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, HM Land Registry, Client Server, client server, Mas & Pas Limited, Core-Asset Consulting, ApplianSys among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 80 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 80 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.