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Technical IT Support Engineer
£40,000 - 40,000
Talent Finder
Wootton One Mile, Wootton St. Lawrence
£40,000 - 40,000
Requirements
Must:
- I require a minimum of 5 years' experience in an IT support environment or a strong IT background with relevant education.
- Experience with Microsoft 365, including Exchange Online, User Management, SharePoint, and Teams.
- Proficiency in supporting Microsoft Windows (Desktop and Server) and Apple Mac operating systems.
- Knowledge of device management and policies, such as Intune and JAMF.
- Familiarity with Microsoft Office Products including Word, Excel, and PowerPoint.
- Understanding of cloud security products, such as Defender, MFA, and Conditional Access.
- Core networking knowledge and troubleshooting skills.
- Excellent communication, problem-solving, and analytical skills.
- Experience in service desk ticket triage and management.
Responsibilities
- I will deliver effective 1st to 3rd line IT support focused on Microsoft Cloud Technologies.
- I will resolve IT issues and requests promptly to meet SLAs and provide an excellent customer experience.
- I will follow Support Processes and Procedures as defined in the EIT Service Desk Procedures.
- I will undertake activities and actions as directed by my Line Manager, including support and project work.
- I will maintain and develop skills in Microsoft Cloud Technologies, such as Exchange Online, Teams, SharePoint Online, Endpoint Manager, and Azure.
- I will mentor junior Support Team members and support adherence to procedures.
- I will assist in maintaining ISO accreditation.
- I will travel to customer sites in Manchester (2 days/month), Loughborough (2 days/month), and the main client Basingstoke office monthly.
Description
I am offering a competitive salary ranging from £37,500 to £42,500 per annum, depending on experience. You can expect 25 days of annual leave and a 5% company pension contribution. We foster a supportive and collaborative work environment, provide opportunities to develop Microsoft Cloud expertise, and allow for flexible home-based working with occasional travel. If you are interested, it’s easy to apply! We can’t wait to hear from you, and your data will be handled in line with GDPR.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2608 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Street Group, Mas & Pas Limited, Core-Asset Consulting, ApplianSys, u-blox, Serac Group among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 86 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 86 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.