3052 IT & Software Developer jobs in the UK
2nd Line IT Support Engineer
£24,000 - 75,000
Tailor Made Technologies
Parkway South Footpath, Whiteley
£24,000 - 75,000
Requirements
Must:
- Experience with how an ITIL service desk runs
- Active Directory configuration and administration
- Understanding of Group Policy
- General networking skills
- Understanding of DNS
- Good understanding of Office 365
- Good understanding of Microsoft Azure
- Understanding of Microsoft Intune
- Excellent communication skills
- Organisational skills
- Results driven with a proven track record
- Team player
- Self-motivated and proactive
- Ability to be resilient and to work under pressure
Responsibilities
- Provide excellent customer care and support through efficient and organised ticket management
- Provide first response fixes to customers via phone, live chat, or email
- Resolve incidents and requests, appropriately escalating all others
- Perform ticket triage – assessing ticket priorities and escalating when required
- Liaise with third parties and customers regarding incident resolution and requests
- Handle customer requests and escalate according to company procedures
- Manage work queues and prioritise events, ensuring compliance with SLAs
- Assist the Service Desk Team Leader in managing our service desk to deliver excellent customer service
Description
We are Tailor Made Technologies, a trusted partner for transformative managed technology solutions. Our mission is to help small and medium-sized enterprises leverage business technology to achieve their goals. We offer a competitive salary, clear training structure, 25 days of holiday plus bank holidays, your birthday off, and a flexi health plan. Additional benefits include IT purchasing schemes, company pension, and an active social committee that plans monthly events. Join us at our Whiteley site and become a part of our knowledgeable team, where youll receive support for your growth and professional development.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3052 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Arctic Shores, Counter Terrorism Policing, Evri, FCDO Services, Sage, MOD - Defence Digital among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 83 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 83 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.