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Audio Visual Service Engineer
£35,000 - 42,000
TXP
Coventry Road 115, London
£35,000 - 42,000
Requirements
Must:
We are looking for individuals with over 2 years of experience in AV support within a service operations environment. It is essential to have a strong knowledge of Microsoft Teams Rooms and AV hardware, including but not limited to Yealink, Logitech, Lenovo, Poly, Surface Hubs, and Teams phones. You should have proven L2-L3 support experience, combined with excellent communication and problem-solving skills. Additionally, the ability to manage workloads flexibly and collaborate effectively is crucial.
Responsibilities
In this role, I will require you to provide incident, request, change, and problem management support. You will troubleshoot AV issues, ensure you meet SLA targets, and perform root cause analysis when necessary. I expect you to monitor systems, escalate issues as they arise, and suggest improvements to our services. Your role will also include supporting remote and on-site upgrades and contributing to the overall knowledge sharing within the team. Collaboration with project teams will be essential, and participation in regular reviews and client meetings will be expected. You'll also need to be available for an on-call rota and provide occasional planned on-site support.
Description
Join my dynamic team of AV experts dedicated to delivering high-quality support services across client environments. This position offers opportunities for collaboration with cross-functional teams, weekly self-development time, staggered shifts, and chances for on-site work. Your contributions will be valuable as we work together to provide exceptional service.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2831 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Hyve Managed Hosting, TCMM Shutter Group Ltd, Paratech Coating UK ltd, etiCloud Limited, IT Support 365 Limited, BARLOW TYRIE LTD, Aerial Exposure Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 71 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 71 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.