2344 IT & Software Developer jobs in the UK

TVS Supply Chain Solutions jobs

IT Service Desk Analyst

£29,000 - 53,000
TVS Supply Chain Solutions
Praed Street, London
£29,000 - 53,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience in IT support, specifically in physical installations and maintenance - Familiarity with IT equipment such as servers, switches, and routers - Ability to perform basic troubleshooting and incident resolution - Strong communication skills for liaising with teams and vendors - Capacity to lift and move heavy equipment - Experience using ticketing systems for incident management - Willingness to travel to remote sites if required - Availability to support 1st level end-user queries when needed - Understanding of change management and access control procedures

Responsibilities

- Provide onsite operations involving the physical installation, de-installation, and relocation of IT equipment - Rack, stack, cable, and label equipment according to established standards - Track asset movements including inbound, outbound, and returns - Connect and disconnect power, network, and peripheral cables - Escort vendors and third-party engineers as necessary - Support incident resolution by performing checks, reboots, and part replacements - Respond to service requests including break-fix tasks and changes - Conduct basic health checks and monitor environmental conditions - Maintain inventory records of IT assets and equipment disposals - Assist with lifecycle replacements and hardware refresh activities - Perform support activities during change windows and disaster recovery drills

Description


At TVS Supply Chain Solutions, we provide dedicated onsite, physical IT support for end-user and data center operations. Our role is crucial for maintaining timely incident resolution and ensuring equipment availability. We are committed to fostering a professional environment that encourages growth, offering excellent career progression opportunities and valuable benefits such as a company pension scheme, annual leave, and access to over 100 online courses for professional development. Our team is empowered to achieve high-impact results that make a significant difference for our business and clients. This position will require in-person attendance at the designated work location.
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