2527 IT & Software Developer jobs in the UK

TPXImpact Holdings Plc jobs

Service Designer (Mid-Level)

£45,000 - 45,000
TPXImpact Holdings Plc
Whitechapel Road 46, Whitechapel
£45,000 - 45,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Junior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Experience in articulating and communicating the value of service design, creating a clear case for change based on user evidence, business outcomes, or financial evidence. - Ability to analyze both qualitative and quantitative data (e.g., user feedback, service performance metrics) to inform and iterate on design decisions. - Knowledge of designing services that adhere to standards for accessibility and inclusive design. - Experience working across organizational boundaries to explore and understand both as-is and to-be service experiences. - Proven ability to apply systems thinking to understand how services fit into the broader organizational and technical ecosystem. - Demonstrated experience in managing and influencing a diverse range of stakeholders, including senior leaders, technical teams, and service users or partners. - Strong communication skills to convey complex design ideas and rationale clearly to non-design audiences, using storytelling and evidence to influence decision-making.

Responsibilities

- Work as a service designer in multidisciplinary teams from understanding and visualizing 'as-is' journeys to designing 'to-be' experiences and service blueprints. - Surface and reduce complexity of experiences and user journeys through visual communication and storytelling. - Facilitate conversations with various stakeholders to build understanding and alignment for delivering intended outcomes and impact. - Design and understand how offline and online interactions fit together, driving organizational, service, and user outcomes. - Utilize data and research insights to support design decisions. - Prototype and test end-to-end services and individual service components. - Collaborate closely with clients to build design maturity and support delivery teams and communities of practice. - Actively contribute to our Service & Organisation Design practice, inspiring engagement and fostering knowledge sharing. - Continuously update your skills and knowledge to stay current within your relevant field of expertise.

Description


At TPXimpact, we are a purpose-driven organization dedicated to creating sustainable solutions for people, places, and the planet. We combine extensive experience across public, private, and third sectors with expertise in human-centered design, data, experience, and technology. We believe in people-powered transformation, working closely with our clients to understand their unique challenges and build the capabilities and confidence necessary for continuous learning and adaptation. Our benefits include 30 days of holiday, bank holidays, and 2 volunteer days for causes you are passionate about. We offer 6 months of maternity leave, 3 months of paternity leave, life assurance, a 5% employer pension contribution, a health cash plan, and a personal learning and development budget. Additionally, we provide access to equity through a Share Incentive Plan and green incentive programs like Electric Vehicle Leasing and the Cycle to Work Scheme. At TPXimpact, we drive fundamental change in product and service development, using agile, multidisciplinary teams to improve outcomes for individuals, organizations, and communities. We prioritize sustainable change and positive impact, striving for an inclusive workplace. If you have accessibility requirements during the interview, please let us know in your application.
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