2087 IT & Software Developer jobs in the UK

Sysco jobs

Hybrid Cloud Engineer

£40,000 - 75,000
Sysco
South Lodge, South East London
£40,000 - 75,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Extensive experience supporting Enterprise Infrastructure - Experience working in a third Line IT Support team - Ability to diagnose and troubleshoot technical issues - Excellent communication skills - Strong attention to detail - Ability to work calmly and methodically under pressure - Competence in cloud platform management (Azure/AWS) - Knowledge of ITIL and virtualization platform management (Nutanix/VMWare/Hyper-V) - Experience with storage management (Dell Compellent/PowerStore/PowerScale, HPE Nimble) - Familiarity with software-defined and hardware platform management (Dell/HP Server & Storage hardware) - Proficient in Windows Server management including Roles & Features (Active Directory / DNS / DHCP / Group Policy / Certificate Services) - Knowledge of backup products/strategies, network infrastructure, High Availability infrastructure, Disaster Recovery, and Business Continuity strategies

Technologies

Active Directory
Hyper-V
ITIL
ITSM
VMware

Responsibilities

- Manage the ITSM Queue and adhere to defined SLAs for infrastructure incidents and problems - Resolve tickets to end users’ satisfaction - Work across various infrastructure technologies including compute, storage, cloud, and remote desktop - Follow change management processes to document, implement, and verify changes - Conduct pro-active research, diagnosis, troubleshooting, and identification of solutions to resolve system issues - Document and transfer knowledge of solutions to peers and end users - Take ownership of reported issues and ensure successful resolution - Follow standard procedures for escalating unresolved issues to the appropriate internal teams/vendors - Remediate vulnerabilities identified by Cyber scanning tools or vendor security bulletins - Contribute to and develop the team knowledge base - Mentor and coach team members, serving as a point of escalation - Monitor the environment and maintain familiarity with monitoring solutions - Prepare accurate and timely reports - Participate in projects for new acquisitions and solutions including architecture reviews and implementation tasks - Maintain and build relationships with teams across different geographical regions (EMEA, NA, LATAM, APAC) - Assist in globalizing Syscos infrastructure services - Participate in an on-call rota to provide support outside of working hours

Description


We are currently recruiting for 3 Hybrid Cloud Engineers to join our Europe Infrastructure team on a full-time, permanent basis, based out of our Belfast office. Working at a senior technical level, you will support technical infrastructure solutions, both on-premise and in the public cloud, for Sysco Europe. You will focus on delivering a premium support service to our internal customers while helping to drive business success in a large multinational company. Some travel within Europe may be required.
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