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IT Support Technician
£28,000 - 28,000
Syntax Consultancy Ltd
Clarke Street, Derby
£28,000 - 28,000
Requirements
Must:
- Experience resolving IT incidents to 2nd line level and managing IT support requests from end-users.
- Ability to support IT projects, including software/hardware upgrades and rollouts.
- Proficiency in setting up end-user hardware using imaging and automated Device Management systems.
- Capability to escalate more complex issues to 3rd Line IT Support Engineers and 3rd party IT suppliers.
- Familiarity with using IT Helpdesk logging systems and remote support tools.
- A full UK Driving Licence and own vehicle are preferred.
- Knowledge of the technical environment, including Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, and Fixed-Line (ADSL/Fibre/3G/4G).
Responsibilities
As an IT Support Technician, I will expect you to resolve IT incidents to 2nd line level and effectively manage IT support requests from end-users. You will support various IT projects, including software and hardware upgrades and rollouts, while also setting up end-user hardware using imaging and automated Device Management systems. You will escalate more complex issues to 3rd Line IT Support Engineers and collaborate with 3rd party IT suppliers whenever necessary. Utilizing IT Helpdesk logging systems and remote support tools will be a vital part of your daily activities.
Description
This is an exciting opportunity to join an established and growing business in Derbyshire, just 8 miles north of Derby along the A38 Corridor. I am offering a permanent position with a salary of up to £28,000, depending on experience. The ideal start date is September or October 2025. In addition to a competitive salary, I provide 25 days of holiday plus bank holidays, as well as benefits such as a pension, life assurance, BUPA medical and dental coverage, and opportunities for training and professional development.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1528 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, Leidos among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 61 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 61 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.