3219 IT & Software Developer jobs in the UK

Syntax Consultancy Limited jobs

Service Analyst

£81,900 - 81,900
Syntax Consultancy Limited
Clarke Street, Holbeck
£81,900 - 81,900
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Active SC Security Clearance, used on a project in the past 12 months - Experience managing support services projects - Familiarity with ITIL or other service management frameworks - ITIL V3 required, ITIL V4 preferred - Preferred background in Banking / Financial Services domain

Technologies

ITIL

Responsibilities

- Support the Service Delivery Manager in daily activities - Assist with day-to-day service operations across all Service Management practices - Provide reporting, planning, and operational oversight - Monitor service KPIs to ensure performance, quality, and compliance standards - Communicate findings in service reviews - Escalate complex issues appropriately while maintaining ownership - Participate in Major Incident resolution as needed

Description


We are a leading global IT and Digital transformation business specializing in Government projects, located in Central Leeds. This role offers a hybrid working model, allowing you to work 2 days a week remotely and 3 days a week on-site. We provide competitive compensation of up to £450/day and an opportunity to contribute significantly within a dynamic, supportive team.
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