3131 IT & Software Developer jobs in the UK
Requirements
Must:
- Demonstrated experience in IT support, ideally within a professional services environment, with a strong track record of delivering reliable and user-focused technology solutions.
- Problem-solving capabilities, with the ability to assess, triage, and resolve technical issues efficiently and independently.
- Proven troubleshooting experience across Windows, Microsoft 365, networking, and core infrastructure.
- Exceptional communication and interpersonal skills, with a collaborative mindset to engage effectively with colleagues, stakeholders, and external partners.
- Strong multitasking abilities, capable of managing competing priorities across operational support and project-based initiatives.
- Proactive and adaptable approach, with the confidence to take ownership of tasks, contribute to continuous improvement, and support broader team and business goals.
Responsibilities
- Deliver second line troubleshooting for laptops, desktops, peripherals, applications, and performance issues, acting as an escalation point for complex or persistent technical incidents, ensuring timely follow-up and communication.
- Manage user lifecycle processes, including onboarding, leavers, access provisioning, and permissions updates.
- Administer the active directory and Microsoft 365, including mailbox setup, distribution lists, and security groups.
- Support maintenance and monitoring of servers, cloud services, and local infrastructure in coordination with Group IT.
- Perform routine system checks, patching validation, backup checks, and monitoring of activities.
- Troubleshoot networking issues including connectivity, DNS/DHCP behaviours, VPN, VLANs, and wireless performance, including escalations relating to the Windows server, storage, identity, and security components.
- Support technical activities related to vulnerability management and remediation, assisting with triage and response to security alerts under the direction of central IT.
- Coordinate with third-party vendors and external partners to resolve technical issues or support local projects.
- Support the Group IT team initiatives relating to Microsoft Windows 11 endpoint environments, Microsoft 365 administration and apps, Mimecast web filtering and email security, network maintenance and troubleshooting, vulnerability scanning and patching using Qualys, and hardware configuration to organisational standards.
Description
At Sumer, we are a leading professional services group focused on supporting regional SMEs across the UK and Ireland. We are committed to fostering an inclusive and diverse work environment, which we see as essential to our teams heartbeat. By joining Sumer, you become part of a dynamic team dedicated to innovation, excellence, and the success of the businesses we support. Our Worthing office serves as the primary location for this role, where you will have the opportunity to contribute directly to the success of our growing national network while enjoying the benefits of collaboration and support from our central IT team.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3131 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, Secret Source Marketing, Government Communications Headquarters (GCHQ), Street Group among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
