SOC Subject Matter Expert / Product Manager

- Provide expert SOC operational guidance to product management and engineering teams throughout the product development lifecycle - Define and document detailed system-level requirements for SOC analyst tools, ensuring alignment with real-world operational needs - Translate SOC analyst pain points, workflows, and use cases into actionable product features and user stories - Design and validate alert prioritization algorithms, incident triage workflows, and automated playbook logic based on operational experience - Collaborate with product managers to shape product strategy, roadmap priorities, and feature definitions - Conduct customer discovery sessions, interviews, and workshops with SOC teams to gather requirements and validate concepts - Create realistic user personas, journey maps, and workflow diagrams that represent authentic SOC analyst experiences - Evaluate competitive SOC tools and industry trends to inform product differentiation and innovation opportunities - Participate in proof-of-concept development to validate new features addressing critical analyst decision-making challenges - Work with UX designers to ensure intuitive interfaces that match SOC analyst mental models and workflow patterns - Provide technical consultation on threat detection logic, MITRE ATT&CK mapping, and security operations best practices - Support go-to-market activities by creating technical content, conducting product demonstrations, and engaging with prospective customers - Mentor and educate internal teams on SOC operations, threat landscapes, and analyst workflows - Ensure product features align with industry frameworks (MITRE ATT&CK, NIST, ISO 27001) and SOC maturity models