3035 IT & Software Developer jobs in the UK
Help Desk Analyst
£30,000 - 35,000
Stratospherec Ltd
Cecil Pashley Way, Whiteley + Remote
£30,000 - 35,000
Requirements
Must:
- Windows Server / MS Office / Office 365 experience
- Knowledge of Operating Systems in Windows and Linux is useful
- Knowledge of Active Directory and MS Exchange is useful
- Familiarity with Intune, Zabbix monitoring, Solarwinds, and Networking is beneficial but not essential
- Strong communication skills
- Strong written and documentation skills
- Enjoys dealing with customer or user issues
- Organized and self-motivated
- Problem solver with the ability to think outside the box
Responsibilities
- Dealing with helpdesk tickets and enquiries submitted by email and answering Live Chat enquiries
- Being the first point of contact for customers seeking technical or troubleshooting assistance
- Updating and maintaining products, users, passwords, and other data for fully managed clients
- Providing 2nd line technical support on Software Servers, Desktop PCs, Networks, and email servers
- Handling complex technical troubleshooting requiring in-depth knowledge
- Assisting with server maintenance, networking, and system administration
- Escalating tickets to 3rd Line Support when appropriate
- Running software and security updates remotely on Windows-based systems
- Performing general support admin tasks including updating and maintaining the internal knowledge base and customer wiki
- Documenting technical fixes in the ticketing system to build a knowledge base
Description
We are a top UK Fintech Systems company based in Whiteley, Hampshire, dedicated to providing world-class payment solutions for retail, commercial, and hospitality businesses both in the UK and abroad. We offer a competitive salary of £30k to £34k per annum, with 25 days of holiday per year plus bank holidays. Our team is forward-thinking, and we pride ourselves on strong career progression opportunities, an excellent pension scheme, and an employee benefits programme. This role is primarily during UK office hours, with the need to participate in a support rota once every four weeks.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3035 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Bluefruit Software Limited, EG Group, Roots Plants, Cirrus Nexus, Leger Shearings Group, Treloar School & College, Iridium Consulting Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 89 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 89 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.