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Technical Support Engineer
£30,000 - 30,000
Stefanini UK Ltd
The Drive 3, Southampton
£30,000 - 30,000
Requirements
Must:
I require candidates to have 2-3 years of experience in a technical ICT environment, preferably within a manufacturing organization. A general understanding of end user technology and knowledge of end user workspace platforms (discovery, asset management, client management) is essential. Familiarity with Microsoft platforms such as Active Directory, Office, and SCCM is also important. Experience with ITSM tools (ticket management software) is preferred. Additionally, I value soft skills such as planning and organizing, attention to detail, problem-solving, analysis, flexibility, customer sensitivity, and technical writing abilities.
Responsibilities
In this role, I will count on you to provide face-to-face IT support to users and manage hardware installation, movement, and de-installation. You will be responsible for diagnosing issues with personal hardware, including PCs, laptops, printers, and scanners. Testing system and application changes and preparing scripts in a MS Windows 10 / 11 and MS Office 365 environment will also be part of your duties. Additionally, I will need your assistance in managing small projects related to new hardware or software installations and installing software, patches, and updates using MS SCCM.
Description
Joining my ambitious company presents a fantastic opportunity to work in a fast-paced, constantly evolving environment while providing high-level customer service and hands-on support. I’m looking for an extremely proactive individual with a keen interest in technology, who is willing to make suggestions for improvements and share opinions on new products or services. Exceptional customer service skills are crucial, alongside the ability to build effective working relationships with both team members and business users. A flexible and committed approach to work is also essential. We offer a competitive salary and benefits package, including a private health scheme with medical, dental, optical, and holiday travel insurance, in accordance with company policy. Additional vacation days, opportunities for learning and development, personalized career paths, and exposure to an international environment as part of a multicultural team across Europe are also part of what we provide. Now is the best time to apply, as job postings may be taken down, and I wouldn’t want you to miss this opportunity. Please note, this job description is intended to convey the general nature and level of work performed in this classification and is not a comprehensive inventory of all duties and responsibilities associated with the role. At Stefanini Group, we value diversity and inclusion, embracing plurality and equity regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We encourage you to be your authentic self! We are a Brazilian company with over 35 years of experience delivering IT services worldwide, ranging from IT outsourcing to application development and IT staffing. With a direct presence in 41 countries through our 70 global offices, we proudly serve many small-to-midsize local and regional companies across various industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1043 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
u-blox, Cencora, Unisys, onebillion, Core-Asset Consulting, ApplianSys, Extension Hub among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.