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Stefanini UK Ltd jobs

Technical Support

£35,000 - 35,000
Stefanini UK Ltd
The Drive 3, London
£35,000 - 35,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- I have 4 years of onsite IT support experience. - I possess previous experience in a tech support role within the financial services industry. - ITIL v3 Foundation Certification is preferred. - Microsoft OS/Office certifications are a plus. - I have advanced knowledge of Microsoft 365. - Basic scripting or coding skills are advantageous. - I am experienced with iOS and Android devices. - I possess basic networking knowledge and understanding of Active Directory and permissions. - I have excellent problem-solving skills, a team spirit, and analytical thinking. - I demonstrate strong communication and interpersonal skills. - I have a customer-focused mindset with high stress tolerance and adaptability. - I am proven to thrive in a high-speed, ever-changing tech environment.

Technologies

Active Directory
ITIL
LAN
Microsoft 365
Office 365

Responsibilities

- I will deliver outstanding technical support that consistently meets or exceeds customer expectations. - I will identify customer needs and recommend suitable products or services. - I will troubleshoot, analyze, and repair hardware and software issues; order and replace parts as necessary. - I will manage and maintain user accounts, access rights, and group memberships. - I will provide hands-on assistance for incidents escalated from Tier 1, 2, and 3 support, coordinating with resolver teams as needed. - I will support and maintain all network hardware and devices. - I will liaise with third-party vendors for troubleshooting and resolution of hardware/software problems. - I will install PCs, peripherals, and LAN-based equipment. - I will support administrative tasks related to workstation setups, including user security and file access. - I will move and configure workstations, peripherals, and telecommunications hardware. - I will document all changes to inventory, configurations, and system updates.

Description

We are looking for a dynamic and service-oriented IT Support Specialist to join our fast-paced, constantly evolving environment. This is an exciting opportunity to join a forward-thinking company at the forefront of its industry. I will play a key role in ensuring the effective delivery of IT services and resolving technical issues efficiently. It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. Here at the Stefanini Group, we value diversity and inclusion, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being yourself! We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, with a presence in 41 countries through our 70 offices. We have become the preferred partner for many small-to-medium-sized local and regional companies across various industries. If I am a customer-centric person with a "get it done" attitude, I invite you to come over for coffee and a talk about my future career with us! I should be cautious of scams targeting job seekers using our company’s name and should remember that legitimate job offers will always come through official channels.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 1036 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Equator, u-blox, Defaqto, Dementia UK, AWE, Babcock International, Avanade among others, are currently hiring for Support roles in the UK.

The company with most openings is LA International Computer Consultants Ltd as they are hiring for 28 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.