Business Readiness Lead

- Define and maintain the Business Readiness Plan, roadmap, and acceptance criteria - Establish readiness governance including checkpoints, go/no-go criteria, and cutover planning - Produce dashboards and reporting packs for senior stakeholders - Lead change impact assessments across people, process, technology, and data - Develop adoption strategies, including operating model updates and SOPs - Track adoption and benefits realisation post go-live - Define and manage UAT/BAT strategy, including scope, scenarios, and environments - Coordinate test preparation, execution, and defect management - Ensure readiness sign-off and audit compliance - Own training strategy (TNA, materials, delivery methods) - Deliver targeted communications plans and measure readiness - Engage and influence senior stakeholders with evidence-based recommendations - Lead cutover planning, rehearsals, and contingency planning - Coordinate Early Life Support (ELS), including hypercare and stabilisation - Capture lessons learned and drive continuous improvement - Maintain RAID logs and manage readiness risks and mitigations - Support assurance reviews, audits, and compliance activities - Ensure security, data protection, and accessibility requirements are met - Manage readiness MI and reporting (RAG status, training completion, test results) - Utilise tools such as Jira, Confluence, SharePoint, MS Project, Power BI - Align readiness data with programme delivery and benefits tracking