2825 IT & Software Developer jobs in the UK

Standard 8 Recruitment Ltd jobs

IT Support Analyst

£25,000 - 30,000
Standard 8 Recruitment Ltd
Stoke Road, Guildford
£25,000 - 30,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Experience in a customer-facing role (IT or otherwise) - Confidence dealing with users – on the phone and in person - Solid grounding in Windows and Microsoft Office (Word, Excel, Outlook) - Ability to troubleshoot logically rather than guess and hope - Team-first mindset – no lone wolves here - Composure under pressure when things get busy Nice to have: - Exposure to ITIL or structured service environments - Any formal IT qualification (useful, not essential)

Technologies

Excel
ITIL
Microsoft 365
Office 365

Responsibilities

- Taking ownership of incoming incidents and requests – not just logging and moving on - Diagnosing issues across Windows environments and Microsoft 365 tools - Fixing what you can at first touch, escalating only when it makes sense - Keeping ticket notes sharp and audit-ready – no vague one-liners - Supporting users face-to-face when they show up at the desk - Spotting repeat issues and helping build quick fixes/standard solutions - Keeping an eye on escalations to make sure nothing slips past SLA - Performing general IT admin tasks such as documentation and basic procurement

Description


We are a well-run, technically credible organization looking to bring in a solid 1st Line Support Analyst to maintain our service desk. This is a hands-on role where you will be expected to troubleshoot and resolve issues before escalating. We offer a 6-month contract based in Guildford with hybrid working options, at a rate of £24 per hour (Inside IR35). Our team values a collaborative environment, and we are dedicated to providing excellent support to our users.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2825 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Yellowbrick Data, Circuit Mind, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, UKTL among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 78 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.