2391 IT & Software Developer jobs in the UK

Staff Source jobs

Senior Support Engineer

£40,000 - 40,000
Staff Source
Woodstock Link 2, Belfast
£40,000 - 40,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience in an IT support role, ideally at senior or third-line level within a MSP environment. - Hands-on expertise with the Kaseya suite (Kaseya RMM, IT Glue, PSA, Graphus, myITProcess, DATTO, etc.) is essential. - Strong scripting skills (PowerShell, VBScript) for automation within managed services. - Deep understanding of Windows Server, Active Directory, networking, and endpoint management. - Working knowledge of iOS. - Familiarity with backup solutions, cybersecurity tools, and RMM/PSA integrations as well as CyberEssentials. - Excellent communication and documentation skills. - Ability to manage workload independently and juggle multiple priorities. - Industry certifications (CompTIA, Microsoft, Kaseya) are a plus. - Valid UK driving licence essential.

Technologies

Active Directory

Responsibilities

- Serve as a senior point of contact for escalated technical issues across our platforms. - Administer, manage, and troubleshoot Kaseya-related tools (e.g. Kaseya RMM, IT Glue, PSA, Graphus, myITProcess). - Develop and implement scripts and automation within Kaseya to enhance monitoring, patching, and reporting capabilities. - Provide advanced remote and on-site support to clients, ensuring SLAs are consistently met. - Collaborate with the Projects Team to deploy Kaseya components in new environments. - Train and mentor junior support staff on best practices and troubleshooting. - Assist in defining and maintaining technical documentation and SOPs. - Monitor and improve internal systems and processes related to the Kaseya stack.

Description


We are a Belfast-based IT Support and Solutions company with over 20 years of experience in providing leading-edge technology solutions to organizations in the Public, Private, and Voluntary sectors throughout Belfast and Northern Ireland. Due to our continued success, we are seeking to appoint a Senior Support Engineer on a full-time permanent basis. We offer an attractive starting salary circa £35,000 to £40,000, along with ongoing training and professional development opportunities in a friendly, collaborative team environment. Our package includes Private Health Care, a Pension scheme, on-site parking, and other employee benefits.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2391 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Mas & Pas Limited, Bluefruit Software Limited, FCDO Services, Lloyds Banking Group, identibase, Pense Ltd, COMPANIES HOUSE among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.