3269 IT & Software Developer jobs in the UK
Pas-X MES Application Support Analyst
£104,000 - 117,600
Stackstudio Digital Ltd.
Trafalgar Square, South East London
£104,000 - 117,600
Requirements
Must:
- 5-10 years of experience supporting MES platforms (KOERBER PAS-X preferred)
- Hands-on experience with PAS-X MES in regulated manufacturing environments
- Strong understanding of EBR, shop-floor processes, and MES integrations
- Experience supporting SaaS/platform-based MES solutions
- Strong understanding of ITIL-based incident, problem, and change management
- Experience working with EU manufacturing sites and QA teams
- Experience in pharma or life sciences manufacturing (desirable)
- Exposure to SAP, Historian, LIMS, and automation systems (desirable)
- Experience supporting PAS-X packaging and process lines (desirable)
- Experience with ITSM tools such as ServiceNow or Jira (desirable)
Responsibilities
- Provide L1/L2 support for PAS-X MES across EU manufacturing sites
- Act as the first point of contact for MES incidents, alarms, and service requests
- Perform incident triage, analysis, resolution, or escalation within agreed SLAs
- Log, manage, and resolve incidents using Pulse
- Support deviation, investigation, and root cause analysis activities as required
- Coordinate with PAS-X vendor (L3) for product-level or complex issues
- Maintain complete, accurate, and auditable ticket records
- Support PAS-X releases, patches, and upgrades under GE HealthCare change governance
- Perform impact assessments and support validation activities (IQ/OQ/PQ as applicable)
- Support shop-floor operations including EBR execution, weighing, dispensing, and packaging workflows
Description
We are a global leader in the FMCG sector, dedicated to transforming manufacturing data management through innovative solutions. Located in London, our team works collaboratively to support advanced platforms like PAS-X MES. We offer a dynamic work environment where you will play a critical role in ensuring operational excellence and compliance. As part of our team, you will engage with various stakeholders, participate in governance calls, and contribute to knowledge management across regions. This position requires being available as needed, with a flexible work schedule that includes one day a week in the office.
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The company with most openings is Experis as they are hiring for 94 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.