700 IT & Software Developer jobs in the UK
Lab Engineer - Stevenage
£65,000 - 84,500
Stackstudio Digital Ltd.
Stevenage Road, Stevenage
£65,000 - 84,500
Requirements
Must:
- Strong computer troubleshooting abilities across hardware, connectivity, network, and laboratory software issues.
- Background in End-User Computing, Desktop Support, or similar break/fix roles (approx. 80% workload).
- Understanding of IP addressing, subnetting, IT/OT networks, and basic firewall concepts.
- Strong familiarity with the OSI model and troubleshooting across network layers.
- Working knowledge of Active Directory for device/user management.
- Understanding of computer and endpoint security principles.
- Experience supporting validated systems (GxP) or regulated environments.
- Experience working with ticketing systems such as ServiceNow.
- Experience configuring validated data backup solutions for analytical laboratory equipment (desirable).
- Exposure to scientific instrument dataflows or laboratory informatics (desirable).
- Awareness of compliance considerations within GxP and non-GxP environments (desirable).
- Microsoft Excel proficiency for reporting, documentation, or workflow tracking (desirable).
- Experience in day-to-day operational support and/or broader project support (desirable).
Responsibilities
- Maintain, support, and troubleshoot a global fleet of ~8000 end-user computers across scientific and laboratory environments.
- Image, configure, and onboard new computers into the domain and ensure successful integration into lab networks.
- Secure new and existing hardware following IT security best practices and organisational standards.
- Work directly with scientists and business teams to resolve equipment-related issues and provide technical guidance.
- Troubleshoot, optimise, and implement data flows for various scientific instruments.
- Support validated data backup solutions for analytical equipment, including configuration, documentation, and equipment/software investigation.
- Provide incident management support, user coaching, and access management within R&D settings.
- Manage and resolve tickets through systems such as ServiceNow while ensuring quality and timely resolution.
Description
We are a leading organization located in Stevenage, UK, dedicated to supporting laboratory environments with robust and secure computing systems. Our team plays a crucial role in enhancing research through hands-on engineering and troubleshooting. We offer a hybrid work mode with full-time office-based requirements, ensuring our employees are well-equipped and supported in their roles. We value collaboration with our scientific teams and strive to maintain high standards while fostering a supportive and innovative work culture.
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Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Arctic Shores, TBG Solutions Ltd, Companies House, FCDO Services, MOD - Defence Digital, Counter Terrorism Policing among others, are currently hiring for Support roles in the UK.
The company with most openings is Morson Edge as they are hiring for 23 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Morson Edge as they are hiring for 23 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.