2971 IT & Software Developer jobs in the UK
Desktop Support Engineer - UK
£46,000 - 50,800
Stackstudio Digital Ltd.
Milltown Road, UK + Remote
£46,000 - 50,800
Requirements
Must:
- SC Clearance is mandatory
- Full UK driving license
- Experience troubleshooting issues on Windows 10 operating systems
- Knowledge in installing and configuring Starlink satellite network devices
- Experience in configuring iPhone/iPad
- Creating or deleting IDs for Joiner/Leaver/Mover on Azure portal
- Knowledge in new Microsoft Teams creation in Teams admin portal
- L1 support knowledge of applications and SharePoint
- L1 support troubleshooting of Office applications
- Effective communication skills
- Strong multitasking and time management skills
- Proven customer service experience
- Strong written, verbal, and interpersonal skills
- Self-motivated with a willingness to learn
- Ability to work with both technical and non-technical staff
- Ability to independently manage multiple tasks through to resolution
- Excellent problem-solving and root cause analysis skills
- Understanding of virtualization environments and Intune administration
- Knowledge of supporting conference room devices and managing cloud printing
- Experience in managing asset inventory
- Desktop support experience in a Microsoft Managed Desktop environment
- ITIL certification or knowledge of ITIL processes
Responsibilities
- Troubleshoot and resolve issues related to networks, applications, software, hardware, VPNs, printers, and mobile phones
- Manage incident queues and respond to customer calls
- Handle VIP user management and vendor management
- Document incident tickets and monitor communication channels for incoming incidents
- Manage Win-10 devices and provide technical troubleshooting
- Oversee antivirus management for Defender and McAfee
- Assist in device movement and management as per project requirements
- Create technical project documentation, reports, and manuals
- Build and deploy workstations with the approved standard image
- Provide Tech-Bar support for user queries and technical issues
- Manage IT desk moves, patching, and training/meeting room setups
- Handle loan laptop management and setup
- Manage IT kit retirement and device disposal
- Provide primary support for printers, including consumables replacement
- Manage Active Directory group management, account unlocks, and password resets
Description
We are a dedicated team based in Leiston, UK, offering a 100% onsite Desktop Support Engineer role. Our organization values technical expertise and effective problem-solving. We provide the necessary training and resources to support our employees growth. The successful candidate will play a vital role in maintaining smooth IT operations and will have the opportunity to engage with various customers and technologies in a dynamic environment. A site vehicle will be available for needed travel to multiple customer sites within approximately 25 miles.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2971 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Mas & Pas Limited, Lloyds Banking Group, Computershare, KubeNet, Companies House, Scottish Prison Service among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.