3226 IT & Software Developer jobs in the UK
ICT Field Service Engineer
£29,000 - 60,000
Spire Business Communications
Moseley Road, Worcester + Remote (UK)
£29,000 - 60,000
Requirements
Must:
- Minimum 5 years experience working within an IT support role.
- Minimum 2+ years experience working within a Managed Service Provider (MSP) environment.
- Full UK driving licence with no more than 3 penalty points and access to own vehicle.
- Right to work in the UK.
- GCSE English, Maths, and Science (Grades A–D) or equivalent.
- Relevant computing or IT qualification (or equivalent professional experience aligned to the required 5 years).
- Experience with Windows Server, Windows Operating Systems, Android, iOS, and Office 365.
- Strong understanding of network protocols, VPNs, LANs, DNS, and Firewalls.
- Experience with backup and recovery platforms such as Veeam and Acronis.
- Proficiency in Active Directory and Microsoft Exchange administration.
- Experience supporting cloud migrations (e.g. on-premises to cloud).
- Knowledge of anti-virus deployment and maintenance.
- Experience configuring and troubleshooting DrayTek firewalls and modems.
- Hands-on experience with Ubiquiti networking hardware.
- Strong analytical and problem-solving abilities.
- Excellent communication skills for both remote and on-site interactions.
- Ability to work in a fast-paced, customer-focused environment.
- Willingness to travel, including to non-local customer sites.
- Understanding of 3CX and other VoIP/telephony platforms (nice to have).
- Knowledge of Linux-based operating systems (nice to have).
- Experience working with AWS cloud environments (nice to have).
Responsibilities
- Provide extensive on-site support, acting as the primary technical resource during customer visits.
- Conduct regular scheduled and reactive site visits to diagnose, troubleshoot, and resolve complex technical issues that cannot be handled remotely.
- Perform full on-site system reviews, including workstation, server, and network health checks.
- Install, configure, and maintain computer systems, servers, networking hardware, and peripherals during site deployments.
- Carry out on-site network troubleshooting, including cabling checks, switch configuration, Wi-Fi optimisation, and fault isolation.
- Support customer office moves, on-site equipment rollouts, and infrastructure upgrades.
- Provide remote support for hardware, software, and network issues when not on-site.
- Collaborate with vendors to identify issues and implement fixes.
- Conduct regular system maintenance tasks such as backups, restores, updates, and physical server checks.
- Manage and maintain infrastructure including Windows Server, Windows OS, Azure AD, Active Directory, and Office 365 environments.
- Document and track all support activities using our ticketing system (Halo PSA).
- Assist with bespoke software installations and updates.
- Support the resolution of network-related issues including VPN, LAN, DNS, and firewall troubleshooting.
- Work closely with team members to deliver IT and telephony technical solutions.
- Participate in out-of-hours maintenance windows (e.g., server updates, project rollouts) where required.
Description
We are a dynamic company located in Worcester, UK, offering a competitive salary starting from £30k per annum based on prior experience and proven track record. We prioritize employee development with market-leading, company-funded training courses and certifications, and there are opportunities for career progression within our team. We offer generous benefits including 25 days holiday plus bank holidays, optional additional paid leave for charity work, a pension scheme, on-site parking, and a positive office environment that encourages productivity and collaboration. Our culture is team-oriented, striving for excellence in everything we do.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3226 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, HM Land Registry, Wilson James, Companies House, Hamilton Jones Consulting among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 111 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 111 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.