4535 IT & Software Developer jobs in the UK
Support Engineer - Japanese Speaking
£48,000 - 88,000
Sphere Digital Recruitment
Red Lion Street 20, London
£48,000 - 88,000
Requirements
Must:
- Strong observation and analytical skills for troubleshooting and issue identification
- Ability to manage multiple queries while maintaining professionalism under pressure
- Understanding of customer service principles and maintaining high quality standards
- Ability to quickly learn and work with proprietary software systems
- Strong complex problem-solving abilities
- Excellent written and verbal communication skills
- Ability to diagnose and resolve application-related issues
- Relevant industry experience managing delivery of one or more concurrent projects using established project management principles
- Experience administering Jira, including workflow configuration, project settings management, and portfolio setup
- A genuine interest in the gaming or interactive entertainment industry
- Self-motivated with strong ownership and accountability
- Excellent organisational skills and strong attention to detail
- Fluent written and spoken Japanese
Responsibilities
- Provide high-quality support to external partners through ticketing systems, ensuring timely and accurate resolution of enquiries
- Work closely with senior team members to support operational readiness plans for partner deliverables
- Implement and maintain Standard Operating Procedures (SOPs) across areas such as partner access, hardware logistics, technical support, release operations, and events coordination
- Contribute to and maintain knowledge bases for support processes and operational workflows
- Support developer communications (including announcements, updates, and forum responses) and assist with developer events and technical conferences
- Collaborate with internal development teams and management to track performance metrics and continuously improve service quality
Description
We are a global leader in interactive entertainment, developing innovative products, services, and experiences enjoyed by millions of users worldwide. Our portfolio includes advanced hardware platforms, digital services, immersive technologies, and award-winning software created by world-class studios. We are committed to creating an inclusive workplace where employees feel empowered and valued. The organisation welcomes individuals who are passionate about innovation, technology, and interactive entertainment to join our growing global team. This role offers a hybrid working model and is based in London for a contract of 6 months, with a competitive pay rate of £20-30 per hour.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4535 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Collect Solutions Ltd, Arctic Shores, Roke Manor Research Limited, Government Communications Headquarters (GCHQ), NFU Mutual, Metropolitan Police among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.