2722 IT & Software Developer jobs in the UK
1st Line Support
£28,000 - 28,000
Spectrum IT Recruitment
Enterprise Road, Waterlooville
£28,000 - 28,000
Requirements
Must:
- Experience in first line support (ideally within an MSP or IT services environment)
- Strong knowledge of Microsoft 365 (user admin and troubleshooting)
- Experience using a ticketing system
- Full UK driving license
- Excellent communication skills with a calm, professional approach
- Ability to follow structured processes and maintain accurate records
- Familiarity with ITIL or other IT service management frameworks (desirable)
- Experience working in structured or standards-driven environments (desirable)
Responsibilities
- Acting as the first point of contact for IT support queries
- Managing and resolving first-line incidents and service requests
- Logging, categorising, and updating tickets accurately
- Keeping customers informed with clear and timely updates
- Escalating more complex issues with structured handovers
- Supporting user administration tasks (e.g. joiners, movers, leavers)
- Identifying recurring issues and helping improve service efficiency
- Working within defined SLAs and established processes
Description
We are a dynamic team located in Waterlooville, offering a structured and supportive environment for our 1st Line Support Engineers. We provide hybrid working options with 3 days in the office and 2 days remote. Our benefits include a company pension scheme, life assurance, private healthcare, a generous holiday allowance, additional leave for birthdays and Christmas, professional development opportunities, an employee assistance programme, volunteer days, on-site parking, and casual Fridays with breakfast and refreshments.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2722 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Circuit Mind, UKTL, Government Communications Headquarters (GCHQ), Deep Sea Electronics Ltd, Shiptheory, TBG Solutions Ltd, Medhurst North West Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 53 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 53 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.