2695 IT & Software Developer jobs in the UK
Operational Technology Analyst
£29,000 - 69,000
South West Water
Rydon Lane, Middlemoor
£29,000 - 69,000
Requirements
Must:
- Extensive experience delivering IT and OT services within a medium to large organisation.
- Proven experience managing SCADA, process control and telemetry technologies.
- Strong working knowledge of ITIL and PRINCE2 (or equivalent governance frameworks).
- Experience supporting RedHat Linux and Windows client and server environments.
- A proactive approach to health, safety and wellbeing.
- Strong customer service mindset with end-to-end ownership of issues.
- Excellent problem-solving skills with the ability to exercise initiative and make sound recommendations.
- Resilient, adaptable and comfortable working in a changing environment.
- Excellent written and verbal communication skills, able to convey complex information clearly.
- Ability to understand business context quickly and develop strong stakeholder relationships.
- Commitment to information security best practice.
- Full UK driving licence.
Desirable:
- Degree-level education or equivalent professional experience.
- ITIL Foundation certification.
- Relevant ICS or OT-specific qualifications or training.
- Understanding of drinking water and wastewater processes.
- Familiarity with information security standards and IT governance frameworks.
- Ability to successfully complete UK Government Security Clearance (SC).
Responsibilities
- Help develop detailed plans for SCADA upgrades and implementations.
- Design and architect application and infrastructure environments to support OT platforms.
- Establish and implement OT security policies, procedures, technologies and standards.
- Work with internal teams and external suppliers to deliver OT services and solutions.
- Research emerging OT products, services, standards and protocols to support critical services.
- Undertake software releases, patching and rollouts in line with change, security and release management best practice.
- Provide timely second-line support for escalated incidents, including onsite diagnosis and resolution of complex issues.
- Collaborate with network, application, database and security teams in response to incidents, problems and changes.
- Plan and deliver SCADA and OT client/server upgrades, patches and maintenance fixes.
- Standardise SCADA configuration and deployment.
- Monitor system performance, producing reports and operational statistics.
- Recommend and implement system improvements to enhance security, reliability, efficiency and performance.
- Administer SCADA services using appropriate system administration tools.
- Develop and maintain technical documentation and user training materials.
- Ensure compliance with information security policies and governance requirements.
- Attend relevant training, seminars, conferences and trade shows to maintain expertise.
- Participate in a standby rota to support OT services 24x7.
Description
We are South West Water, committed to providing safe, reliable drinking water and wastewater services across the stunning landscapes of the UK. As part of the Pennon Group, we strive for a greener future by working towards significant environmental goals, such as planting 300,000 trees and restoring peatlands. We believe in fostering talent, whether youre beginning your career or seeking new challenges. We offer a competitive salary, annual bonus schemes, pension plans, flexible working options, healthcare benefits, employee discounts, and generous annual leave. Join our collaborative team as an OT Analyst, where you can influence OT strategy and develop your technical expertise while making a positive impact in the community.
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