2701 IT & Software Developer jobs in the UK
1st Line IT Engineer
£26,000 - 32,000
Solus Accident Repair Centres
Stansted Road, Birchanger
£26,000 - 32,000
Requirements
Must:
- Previous experience in a 1st line support role or related IT position
- Basic understanding of hardware, software, and network issues
- Excellent communication skills, both verbal and written
- Ability to troubleshoot and resolve technical problems
- Familiarity with ticketing systems and support processes
- Strong organizational skills and attention to detail
- Ability to work collaboratively within a team and across departments
Responsibilities
- Act as the first point of contact for IT issues, handling initial support queries via phone, email, or chat
- Troubleshoot and resolve basic technical problems related to hardware, software, and network connectivity
- Log, categorize, and prioritize support tickets, escalating complex issues to 2nd or 3rd line support as needed
- Maintain accurate records of incidents, resolutions, and procedures in the ticketing system
- Provide clear instructions and guidance to users for resolving common issues and improving their tech experience
- Monitor system performance and respond to alerts to prevent and address potential issues
- Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution
Description
We are excited to offer you the opportunity to join our expanding Technology Business Unit as a Level 1 IT Engineer at Solus, one of the UK leaders in vehicle repairs owned by Aviva. We provide a supportive environment with competitive salaries, bonus opportunities, and a comprehensive company pension scheme, along with 33 days holiday and various employee benefits. Our award-winning apprenticeship program and commitment to inclusivity make Solus a great place to develop your career while shaping the future of vehicle repair.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2701 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Circuit Mind, UKTL, Confidential, Shiptheory, Unum Group, TBG Solutions Ltd, Government Communications Headquarters (GCHQ) among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 53 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 53 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.