3037 IT & Software Developer jobs in the UK
2nd/3rd Line IT Network Support Engineer
£40,000 - 40,000
Smartsearch Recruitment Ltd
Queens Park View 1, Ystrad Mynach
£40,000 - 40,000
Requirements
Must:
- Significant experience supporting and troubleshooting complex multi-site LAN/WAN environments
- Advanced configuration and management of enterprise switches, routers, and firewalls (e.g., Cisco, Fortinet, Juniper)
- In-depth knowledge of routing protocols (OSPF, BGP, EIGRP) and dynamic routing configuration
- Strong understanding of network security concepts, including firewall rule sets, VPNs (IPSec, SSL), and intrusion prevention systems
- Experience with VLAN design, trunking, inter-VLAN routing, and network segmentation
- Hands-on experience with wireless networking (802.1x authentication, enterprise Wi-Fi deployment, troubleshooting RF issues)
- Proficient in network monitoring, analysis, and troubleshooting using tools such as Wireshark, SolarWinds, PRTG, or similar
- Experience with network automation and scripting (e.g., Python, Ansible, or PowerShell) for configuration management and monitoring
- Familiarity with cloud networking (Azure/AWS VPCs, VPN gateways, ExpressRoute/Direct Connect)
- Proven ability to implement and support high-availability solutions (redundant links, HSRP/VRRP, load balancing)
- Experience with DNS, DHCP, NAT, and network address planning
- Ability to produce and maintain detailed network documentation, diagrams, and change records
- Comfortable working in an ITIL-based service management environment, including incident, problem, and change management processes
- Desirable: Experience with SD-WAN technologies and deployment
- Knowledge of VoIP systems and network QoS
- Cisco CCNA/CCNP or equivalent certification
- CompTIA Network
- Microsoft Certified: Azure Administrator Associate
- AWS Certified Solutions Architect – Associate
- ITIL Foundation
Responsibilities
- Support a diverse customer base in both public and private sectors
- Collaborate with team members to troubleshoot and resolve network issues
- Manage network configurations and ensure optimal performance of LAN/WAN environments
- Implement network security measures to protect customer data and maintain compliance
- Design and deploy network solutions, including VLANs and wireless networks
- Produce and maintain detailed documentation for network architectures and changes
- Conduct routine monitoring and performance analysis of network devices and connections
- Participate in an on-call rota as part of the role, providing support as needed
- Work within ITIL frameworks for incident and problem management
Description
We are a leading and growing Managed Service Provider and Systems Integrator based in Caerphilly, offering a competitive salary of £40k along with an excellent benefits package. Our team values collaboration and innovation, providing ample opportunities for professional growth and development. This hybrid role allows for flexibility with 2 days of remote work and 3 days in the office. We look forward to welcoming a motivated 2nd/3rd Line IT Network Support Engineer to enhance our technical expertise and support our diverse customer base.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3037 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Mas & Pas Limited, LendingCrowd, Una Watch, Digital Advanced Control, Ctrl Alt, Accenture among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 104 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 104 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.