2599 IT & Software Developer jobs in the UK
Requirements
Must:
- Exceptional skills in problem solving & time management
- Able to provide timely updates and manage customer expectations
- Ability to read, write, and speak English fluently; able to communicate complex technical problems and solutions to customers of all skill levels while being personable
- A self-starter who can work independently as well as collaborate effectively with team members with minimal supervision
- Ability to handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders
- Agile, resourceful learner with strong attention to detail
- Working knowledge of applying technical concepts to troubleshooting procedures
- Experience installing, configuring, and troubleshooting various software and hardware
- Familiarity with video surveillance cameras, ONVIF protocol, or other video streaming services is considered an asset
- 2+ years of customer support experience in technical environments such as video surveillance, access control, telecommunication, cloud software, or enterprise hardware support
- Bachelors Degree/Diploma with a technical background
- Certifications such as CCNA, MCSA, CompTIA A+
- Minimum of 1 year experience using a CRM platform
- Experience working in environments using the KCS Methodology
Responsibilities
- Ensure critical customer issues are resolved or escalated effectively and efficiently
- Report to the Technical Support Team Lead or Manager
- Troubleshoot hardware, software, and systems systematically
- Provide timely updates and manage customer expectations
- Communicate complex technical problems and solutions to customers of all skill levels
- Collaborate effectively with team members while working independently
- Handle complex situations while maintaining effective communication with stakeholders
- Learn and adapt to a diverse set of technologies in a fast-paced environment
Description
We are seeking a Technical Support Specialist to join our dynamic team in Ware, Hertfordshire. This is a hybrid role where you will work approximately 2 days per week onsite. We value a strong customer-first mentality and are looking for someone who thrives in a challenging environment. The position offers an opportunity to enhance your technical skills while working with a diverse range of technologies. Join us if you love problem-solving and want to make a difference in our customer support efforts.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2599 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Circuit Mind, UKTL, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, Government Communications Headquarters (GCHQ) among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.