3167 IT & Software Developer jobs in the UK
Requirements
Must:
- Strong experience in IT support and service delivery
- Solid understanding of service management (e.g., ITSM disciplines, toolsets)
- Excellent customer service and stakeholder engagement skills
- Experience with service management tools (e.g., ServiceNow, Halo)
- ITIL Foundation qualification
- COMPTIA A+ (or equivalent)
- MD-102 (or equivalent)
- MDM subject matter expertise
- Telephony platform administration experience
- Experience coordinating Major Incidents
- Good understanding of IT asset management
- Strong communication skills
- Ability to lead, motivate and develop a team
- Problem-solving mindset with a proactive and flexible approach
- Ability to manage conflicting demands and work independently or collaboratively
Responsibilities
- Lead, coach, and develop a team of IT Support Analysts
- Oversee daily IT service desk operations and monitor KPIs
- Act as escalation point for complex incidents and major incidents
- Analyse incident trends and support problem management
- Maintain strong customer relationships and manage escalations professionally
- Improve service desk processes, tools, and documentation
- Maintain accurate knowledge articles, user guides and procedures
Description
We are a leading provider of Facilities Management services, supporting critical operations, located near Salisbury, Wiltshire. This hybrid role requires you on-site three days a week. We are committed to promoting equality and inclusion for all, and as a Disability Confident Employer, we celebrate and value diversity. Our team values continuous improvement and high levels of customer satisfaction, and we are excited to welcome an experienced IT Support Team Leader to enhance our service delivery.
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You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 3167 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
Arctic Shores, Bluefruit Software Limited, Roots Plants, Leger Shearings Group, Metropolitan Police, Dirty Martini Marketing, Treloar School & College among others, are currently hiring for Manager roles in the UK.
The company with most openings is Experis as they are hiring for 95 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Experis as they are hiring for 95 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.