926 IT & Software Developer jobs in the UK
IT Support Analyst - Tilshead
£30,000 - 35,000
SmartSourcing Ltd
Marsh Parade, Tilshead
£30,000 - 35,000
Requirements
Must:
- Windows 10 and 11, MS Office 2016, 2019, O365
- Experience working in a distributed/hybrid multi-office environment
- IT Service tickets (incidents, requests, problems)
- End user-device installation, configuration and troubleshooting of Windows desktops, laptops, and Android tablets
- IT Security good practices
- Software license management and tracking
- Experience supporting end user network connectivity (Broadband, 4G, Starlink)
- ITIL v4 Foundation
- CompTIA A+ certification or equivalent recent certification
- UK Drivers License
Responsibilities
- Provide IT support to users via the IT Service Desk
- Handle and manage incoming calls and online requests and log within the Service Management tool (Halo)
- Through troubleshooting and fault diagnosis, triage and resolve user issues as a first call fix wherever possible; escalate to agreed 2nd line support teams as appropriate and ensure customers are kept informed of progress
- Provide on-site support in regions as required
- Assist the IT Service Desk Lead in preparing IT Operations, management information and reports
- Conduct software license management activities associated with user requests
- Ensure all assets are managed and tracked throughout the assets lifecycle
Description
We are looking for an enthusiastic, proactive Support Analyst to join our small Service Desk team based in Tilshead, offering a hybrid work environment. We provide effective and efficient technical support primarily over the phone, but also in person as necessary. Our team is committed to promoting equality and inclusion for all, and we strive to create a welcoming workplace for diverse talents.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 926 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Arctic Shores, EG On The Move Ltd, TBG Solutions Ltd, Companies House, FCDO Services, MOD - Defence Digital among others, are currently hiring for Support roles in the UK.
The company with most openings is CBSbutler Holdings Limited trading as CBSbutler as they are hiring for 29 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is CBSbutler Holdings Limited trading as CBSbutler as they are hiring for 29 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.