2131 IT & Software Developer jobs in the UK
Customer Technical Support - Telecoms
£30,000 - 30,000
Signal Telecom (Stokesley)
Ellerbeck Court 7, Stokesley
£30,000 - 30,000
Requirements
Must:
- Strong communication and listening skills
- A customer-first mindset with great problem-solving abilities
- Understanding of broadband, Ethernet connectivity, and hosted systems
- Confident using Outlook, Excel, and CRM systems
- Previous experience in telecoms, IT, or technical support is an advantage
- A team player who enjoys working collaboratively
Responsibilities
- Responding to customer queries including billing inquiries, delivery issues, SIM swaps and handset troubleshooting on desk phones and mobile handsets
- Diagnosing and reporting network issues such as FTTC, Ethernet, and VOIP
- Configuring customer equipment including wireless networks, hosted systems, routers, and switches
- Supporting customers with mobile related issues including connectivity, device setup, and account queries
- Managing and maintaining cloud-hosted infrastructure
- Coordinating with internal teams and external partners to ensure timely resolutions
- Recording all customer interactions in our CRM system
- Occasional site visits as required
- Identifying recurring issues and contributing ideas to improve our processes
Description
Were a family-owned and operated business located on Stokesley Business Park, proud to be a direct network partner serving local, regional, and national clients. We offer initial and ongoing training and support, a competitive salary starting from £30,000 depending on experience, and benefits including 28 days holiday, a loyalty-based holiday increase, a day off on your birthday, employer-contributed pension scheme, and access to a modern office with a breakfast bar and dedicated staff parking. Join us and be part of one of the fastest-growing companies in our sector—where your contribution truly matters.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2131 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, UKTL, Dirty Martini Marketing, Shiptheory, Government Communications Headquarters (GCHQ), Deep Sea Electronics Ltd, Sage among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.