3045 IT & Software Developer jobs in the UK

Sharp jobs

Second Line Support Analyst

£34,000 - 65,000
Sharp
Ashton Road, Stockport
£34,000 - 65,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- A friendly, professional, and approachable attitude - A strong desire to grow your skills in IT support - Excellent verbal and written communication skills - At least 2 years experience in IT support - Intermediate knowledge of Microsoft Server and Desktop Operating Systems - Intermediate knowledge of Microsoft 365 and Azure - Intermediate knowledge of Virtualisation, Networking, Firewalls, and Cyber Security - Basic understanding of backup solutions and antivirus tools - Awareness of Remote Monitoring and Management (RMM) tools

Technologies

Microsoft 365
Office 365

Responsibilities

- Owning, updating, and progressing support tickets to give clients confidence in our service. - Meeting Key Performance Indicators (KPIs) to ensure high standards of service delivery. - Organising and prioritising your daily workload to meet client expectations efficiently. - Using your technical knowledge to resolve issues and escalate where necessary. - Communicating clearly, professionally, and positively with clients and colleagues. - Actively developing your technical skills and contributing to team productivity. - Representing Sharp IT Services professionally to support client retention and business growth.

Description


We are Sharp IT Services, seeking a 2nd Line Support Analyst to join our helpdesk team in Stockport. Our office provides a hybrid working approach, allowing you to work 3 days in the office and 2 days from home. We value our employees and invest in their growth with benefits such as 26 days of annual leave plus bank holidays, life insurance, dental, and critical illness cover, O2 mobile discounts, study support for relevant professional certifications, and discounted gym membership. If youre motivated and passionate about IT, wed love to hear from you!
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 3045 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

The Scouts Association, Mas & Pas Limited, LendingCrowd, Accenture, COMPANIES HOUSE, Lloyds Banking Group, Beyond: Putting Data to Work Ltd among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.